1. General
Explain that these Terms & Conditions apply to the use of the Radhey Nails website, products, and services.
By accessing the website or placing an order, customers agree to these Terms & Conditions.
Radhey Nails reserves the right to update website content, products, services, prices, and these terms when required.
2. Eligibility
Customers must:
- Be 18 years or older, or use the website under parental/guardian supervision.
- Provide accurate and complete information.
- Use the website only for lawful purposes.
3. Product Information
Radhey Nails makes reasonable efforts to provide accurate product images, descriptions, sizes, and prices.
However:
- Colors may vary slightly depending on the screen and lighting.
- Handmade nail designs may have minor variations.
- Product availability is subject to stock.
4. Nail Sizing
For Press-On Nails:
- Customers are responsible for selecting the correct nail size.
- Customers should carefully follow the Radhey Nails sizing guide before ordering.
- Radhey Nails is not responsible for incorrect sizing information provided by the customer.
- Custom-size orders must be provided with accurate measurements.
5. Custom Orders
For customized or personalized nail sets:
- Customers must provide accurate requirements and references.
- Minor variations may occur because products are handmade.
- Cancellation or modification after production may not be available, subject to the applicable cancellation policy.
6. Pricing & Payments
- All prices are displayed in Indian Rupees (INR).
- Prices may change without prior notice.
- Applicable shipping charges and taxes will be displayed where applicable.
- Orders are processed after successful payment confirmation.
- Radhey Nails may cancel orders in cases of payment issues, pricing errors, suspected fraud, or product unavailability.
7. Orders & Cancellation
After placing an order, customers may receive an order confirmation.
Radhey Nails may cancel an order due to:
- Product unavailability
- Payment failure
- Incorrect pricing or technical errors
- Suspicious or fraudulent activity
Customers may request cancellation before the order is processed/produced or dispatched, according to the applicable cancellation policy.
8. Shipping & Delivery
Delivery timelines are estimates and may vary depending on:
- Location
- Product availability
- Courier service
- Weather
- Public holidays
- Unforeseen circumstances
Customers are responsible for providing accurate shipping and contact details.
For complete information, please refer to our Shipping Policy.
9. Returns, Refunds & Exchanges
Returns or exchanges may be available for eligible cases such as:
- Damaged products
- Defective products
- Incorrect products
- Missing items
Customers must follow the applicable return timeframe and provide required photographs/videos where requested.
Used, applied, altered, or damaged products may not be eligible for return, subject to applicable law.
For complete details, please refer to our Refund & Returns Policy.
10. Intellectual Property
All Radhey Nails content, including:
- Logo and brand name
- Product images
- Nail designs
- Website content
- Graphics and videos
- Product descriptions
belongs to or is licensed to Radhey Nails and may not be copied, reproduced, or commercially used without permission.
11. User Conduct
Customers must not:
- Provide false information.
- Use the website for fraudulent or unlawful activities.
- Attempt unauthorized access to the website.
- Upload harmful or malicious content.
- Copy or misuse Radhey Nails content.
12. Third-Party Services
Radhey Nails may use third-party services such as payment gateways, courier companies, hosting providers, and communication services.
Such services may have their own terms and privacy policies.
13. Limitation of Liability
Radhey Nails will make reasonable efforts to provide reliable products and services.
However, we may not be responsible for delays, interruptions, or issues caused by third-party service providers, technical problems, courier delays, or circumstances beyond our reasonable control, subject to applicable law.
14. Privacy
Customer information is handled according to our Privacy Policy.
By using the website, customers acknowledge the collection and processing of information as described in that policy.
15. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any dispute shall be subject to the jurisdiction of the competent courts/authorities, subject to applicable law.
16. Changes to Terms
Radhey Nails may update these Terms & Conditions from time to time.
Updated terms will be published on this page and will become effective upon posting.